These Terms of Service (“Terms”) govern your access to and use of the website https://www.getacleaninglady.com (the “Site”) and any related services offered by Clean Home Happy Home (“Company,” “we,” “us,” or “our”), a professional house cleaning and maid service business operating in Northern Utah. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you must not use the Site.
We may update these Terms from time to time. We will post the revised version on the Site with a new “Last Updated” date. Your continued use of the Site after changes constitutes acceptance of the updated Terms.
You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site in any way that violates applicable federal, state, or local laws or regulations (including TCPA, CAN-SPAM, or other communications laws).
If you create an account or provide information (such as your name, email, phone number, or address) to schedule cleaning services, request quotes, or receive communications, you represent that all information is accurate and current. You are responsible for maintaining the confidentiality of any account credentials.
We offer an SMS/text messaging program to communicate with our customers about our house cleaning and maid services. By voluntarily providing your mobile phone number (e.g., via our website forms, booking process, or text opt-in), you expressly consent to receive SMS text messages from Clean Home Happy Home for the following purposes:
• Appointment reminders, confirmations, and rescheduling
• Service updates, arrival notifications, and cleaning status
• Billing, payment reminders, and account information
• Promotional offers, special deals, and marketing messages (only if you have separately opted in to marketing)
• General customer support and two-way communications
Message Frequency: You may receive messages on an as-needed basis related to your services (typically 1–5 messages per month, though this may vary).
Message and Data Rates: Message and data rates may apply according to your mobile carrier plan.
Opt-Out Instructions: You may opt out of receiving further SMS messages at any time by replying STOP (or QUIT, CANCEL, END, or UNSUBSCRIBE) to any message we send. After opting out, you will receive one confirmation message, and we will cease sending SMS messages (except as required by law). Opting out does not affect your ability to use our cleaning services or the Site.
Help/Support: For assistance or more information, reply HELP to any message or contact us at (385) 335-9697 or getacleaninglady@gmail.com.
Consent Not Required for Purchase: Providing consent to receive SMS messages is not required as a condition of purchasing or using our cleaning services.
This SMS program complies with applicable laws, including the Telephone Consumer Protection Act (TCPA) and U.S. carrier guidelines. We maintain records of consent as required. For full details on how we handle your personal information (including mobile numbers), please see our Privacy Policy (https://www.getacleaninglady.com/privacy-policy). We do not share or sell your mobile number or SMS consent data with third parties for their marketing purposes.
All content on the Site (text, images, logos, service descriptions) is owned by us or our licensors and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute any content without our prior written consent.
The Site and services are provided “as is” without warranties of any kind. We do not guarantee uninterrupted or error-free service, nor do we guarantee specific cleaning outcomes (which depend on individual circumstances).
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or SMS program. Our total liability shall not exceed the amount you paid us in the past 12 months (if any).
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your violation of these Terms or applicable law.
These Terms are governed by the laws of the State of Utah, without regard to conflict of laws principles. Any disputes shall be resolved exclusively in the courts located in Tooele County, Utah.
We may modify or discontinue any part of the Site or SMS program at any time. We reserve the right to terminate or suspend your access for any reason, including violation of these Terms.
If you have questions about these Terms or the SMS program, please contact us at: Clean Home Happy Home 1114 S 1010 W Tooele, UT 84074 Phone: (385) 335-9697 Email: getacleaninglady@gmail.com
By using our Site and providing your phone number, you acknowledge that you have read, understood, and agree to these Terms, including the SMS Messaging Program section above.
