At Clean Home Happy Home (referred to as “we,” “us,” or “our”), located in Tooele, Utah, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our services, including through our website, Facebook ads, lead forms, or other communications. By providing your information (e.g., via a lead form for a cleaning quote), you consent to the practices described in this policy.
This policy complies with applicable laws, including the Utah Consumer Privacy Act (UCPA) and other relevant U.S. data protection regulations. If you are an Utah resident, you have specific rights under the UCPA, as outlined below.
We collect personal information that you voluntarily provide to us, such as:
• Contact Details: Name, email address, phone number, and mailing address.
• Service-Related Information: Details about your cleaning needs, such as home size, service type (e.g., residential deep clean, move-in/out), preferred timing, and any special requests.
• Other Data: How you heard about us, or additional notes you share.
We may also collect non-personal information automatically, such as your IP address, browser type, or device information, to improve our services.
We do not collect sensitive personal information (e.g., financial details, health data, or racial/ethnic origins) unless explicitly required for a service and with your express consent.
We use your personal information for the following purposes:
• To respond to your inquiries, provide quotes, schedule cleanings, and deliver our services.
• To communicate with you via email, phone, or SMS about your request, updates, or related offers (e.g., follow-up on a lead form submission).
• To improve our business, such as analyzing lead trends or ad performance.
• For marketing, if you opt in (e.g., newsletters about seasonal cleaning tips).
• To comply with legal obligations or resolve disputes.
Under the UCPA, we process your data based on your consent or our legitimate interests (e.g., fulfilling your service request). We do not “sell” your personal information as defined under UCPA or similar laws.
We may share your information in limited circumstances:
• Service Providers: With trusted third parties who help us operate our business, such as email/SMS tools (e.g., for automated follow-ups), CRM software (e.g., to manage leads), or payment processors if applicable. These providers are contractually obligated to protect your data and use it only for the specified purpose.
• Legal Requirements: If required by law, such as in response to a court order, or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your data may be transferred to the new owner.
We do not share your information with third parties for their own marketing purposes without your consent. When using platforms like Facebook (Meta) for ads, Meta processes data according to its own Data Policy, but we handle the leads we receive per this policy.
• Storage: Your information is stored on secure servers in the United States.
• Security: We implement reasonable measures to protect your data, including encryption, access controls, and regular security reviews. However, no system is completely secure, and we cannot guarantee absolute protection.
• Retention: We retain your personal information only as long as necessary for the purposes outlined (e.g., up to 2 years for lead follow-up or as required by law). After that, we securely delete or anonymize it.
You have control over your personal information. You can:
• Access or Correct: Request a copy of your data or update inaccuracies.
• Delete: Ask us to delete your information (subject to legal exceptions).
• Opt-Out: Unsubscribe from marketing communications at any time via the link in our emails or by contacting us.
• Do Not Sell/Share: We do not sell or share your data for cross-context behavioral advertising, but you can submit requests if applicable.
For Utah residents under the UCPA:
• You have the right to know what data we collect, opt out of sales (though we don’t sell data), and request deletion without discrimination.
• We will respond to verifiable requests within 45 days (extendable if needed).
To exercise these rights, email us at getacleaninglady@gmail.com with “Privacy Request” in the subject line. We may verify your identity for security.
Our services are not directed to children under 13. We do not knowingly collect data from minors. If we learn we’ve collected such data, we will delete it promptly.
If you’re outside the U.S., note that your data is processed in the U.S., which may have different privacy laws. By using our services, you consent to this transfer.
We may update this policy periodically. Changes will be posted here with a new effective date. Continued use of our services after changes constitutes acceptance.
If you have any questions about this Privacy Policy, You can contact us:
By email: getacleaninglady@gmail.com
By Phone: (385) 335-9697
Address: 1114 S. 1010 w., Tooele, UT, 84074
By visiting this page on our website: https://www.getacleaninglady.com/privacy-policy
Thank you for trusting Clean Home Happy Home with your information. We value your privacy and strive to handle your data with care.
